Are you getting the 4 most common email problems on your iPhone Mail App? If yes, then start reading the steps mentioned below and fix the problem on your own.
Email not getting refreshed automatically: In case you are running into this problem, then follow the steps mentioned here as under:
Click to get new data: Open the settings menu from the iPhone and click on ‘Accounts and password’ option. Select Push for mail option from here and click on ‘Fetch new data’ for a SBCGlobal email account.
Check the network: The problem may occur with the poor internet connection. Check the network by opening any webpage on your device. If the page doesn’t open, then there is a problem with the network.
Use of third-party email app: This is another approach to troubleshoot the problem. You can download the third-party mail app for your SBCGlobal account from the iOS store. There is a number of email apps available online.
Loading problem on SBCGlobal account: More than half of iPhone users have complained in their forum that they are not being able to load the email. Though they find no possible diagnosis for this problem but they have tried their best to fix on their own.
Re-install the app: Click on the mail app displayed on the home screen. Keep it pressed till you find options on the screen. From here, you need to press ‘Cancel’ button to uninstall the app. Download the fresh version of the app from app store thereafter.
Remove your account and add it again: To accomplish this, open settings then ‘Password’. Select SBC account and click to delete.
Email notification not showing up on locked screen: This problem normally occurs when you update the version of your iPhone OS. To troubleshoot this problem, follow the steps mentioned below:
Check mail notification: Go to ‘Settings’ followed by ‘Mail’ then on ‘Notifications’. Here you will find SBCGlobal account. Click to enable ‘Notification’ for your account.
Do not disturb: You must disable this option from the phone settings. This setting is available again in the settings menu. You can also open this option from the flag menu.
iOS keep on prompting for a password: Even after entering the right password for your SBCGlobal account, if you are getting wrong password message, then there is certainly a problem with the mail but not with the hardware. However, you can try the below-mentioned tricks.
Delete your account and add it again: To delete an account, go to ‘Settings’> Accounts and password. Delete your SBCGlobal email account from the list of email service providers. If you have configured your account on other platforms also, then delete the account information from there as well.
Restart device: Another method to troubleshoot this problem is, restart your device by pressing power button for 2 seconds. You will find the option on the screen. Click to power it off.
Enable SMTP and IMAP in webmail: Open your SBCGlobal account in webmail and check the IMAP and SMTP settings of your account. If required, configure them again.