Are you facing any problem in accessing SBCGlobal mail from your personal computer or from the official desktop. If yes, then we will help you in fixing all the problems associated with it. The setup process of SBC mail is very easy and you can configure it without taking help from anyone else. If you are new to SBC account, then you can read its features and functions from online SBC help link or call at SBC Support.
Now, we are going to discuss the most common issues that can be encountered in your current email account. If you are facing any of the below-mentioned issues, then you can continue reading this post. This post will be proven helpful for you.
- Unable to login to your primary email account: In case, you are not being able to login to your primary SBC email account, then there is nothing to worry as the same problem has been encountered by other email customers as well. They have successfully fixed this problem by implementing some tweaks. We hope you will also get success after this. The very first is to troubleshoot the internet connecting whether it is working on your computer or not. If you find that internet settings are incorrectly configured, then you can call your internet service provider and get it resolved from them. They will solve the problem instantly.
- Unable to open webmail or new account: Some users find a problem in creating a new account on their webmail. This is a routine problem and there is no need to create panic. Just sit back and relax. The possible reasons why you are getting this problem on the screen are; Cache memory not cleared or web browser is not opening all plugins. So before creating a new account, you must clear the cache of the browser.
If you are still getting a problem, then you can take help from SBC email customer support. Your computer and browser should be opened when you call for support. The help team will guide you instantly with a best possible solution. Yes, if you are getting the problem in using the mail on Webmail, then you can get support from the technical support team dedicated to resolving technical glitches.
- The problem in reading or writing emails: Problem of sending and receiving the mail is often reported by many users. This happens due to multiple reasons. Moreover, this is a serious problem which needs to be fixed at the earliest because there is no use of accessing the login page if you are not being able to send the message to your boss.
Before going deeper into the troubleshooting steps, we recommend you to cross-check the username and password entered by you. If you find them incorrect, then enter them again. In case, you have forgotten the password of your email account, you can reset it by clicking on ‘Reset password’ link. A Reset link will be sent to the registered email address.
The main reason for not being able to send or receive messages on your device is improper settings of email installed on your phone or desktop. You can follow online link to solve the settings problem. Read on-screen instructions given on the home page of SBC email. There are some settings which you will find only on the official SBC Link.