Roadrunner email is one of the prominent services offered by Time Warner Cable. RR email login has been used by many people around the world. Today, we will be discussing an issue related to this mail, i.e., why attachments that are forwarded in the emails from Gmail to this Roadrunner email can’t be opened.
An annoying issue in Roadrunner email has to force users to leave the platform. This issue is related to forwarding emails from another email, i.e., Gmail to Roadrunner email. Email forwarding is a common thing when it comes to using email services.
But, when this particular feature ceases to function, then it causes a major inconvenience to the users. People using RR com login mail will be having other email addresses on other email platforms, so when they are not able to use this email forwarding feature, then it definitely hurts the work that they were looking to do.
This is what is happening to the users when they trying to send emails from Gmail to RR login email. The attachments in the emails are getting encapsulated in a zip file at the time of downloading the attachments. When a user tries to open that zip file, then the computer tells him/her that the file type is unknown.
A user will think that the problem can be resolved by installing WinRar or WinZip software, but that is not the case. People have tried to find the right file type extension in order to open the attachment, but they have failed to do so. Many people have written complaints on several online platforms regarding this issue, but they haven’t been able to find a problem solution till now.
What’s the solution to this problem?
Some experts say that there are some attachments that are downloaded as zip files when users download them in their browsers over a secure connection. But, the problem is not with the downloading of the files, but in the way, those messages are forwarded. Users will have to find out as to which email service they are using. Moreover, it will be a lot better if users can set all their forward messages in-line instead of attachments.
There are a number of advantages of using Roadrunner email, but this email forwarding problem has been creating a sense of unrest in the users. It is possible for users to access all the attachments in the messages of Gmail account, but those attachments will only be displayed if those are in-line. This issue needs a concrete solution and that too, quickly because people might be leaving the RR com login platform if it doesn’t get resolved.
The issue is only confined to Gmail, as when emails are sent to other emails, then those can be easily opened. Users have tried to change www RR com settings, but the issue couldn’t get resolved. The problem seems to be in the Gmail account, therefore, the company must do something to get this issue resolved in the shortest time possible.
Is it possible to resolve the issue by forwarding emails to Outlook email or any other?
If users can forward their emails to a business email such as MS Outlook, then the issue can be fixed. When it comes to the problem in Gmail getting fixed, then it will take some time. Users are requested to get in touch with TWC Email Login experts because they are familiar with this email service.